Infusion Center Automation: Fill Every Chair, Authorize Every Infusion

Annie manages drug-specific prior auths, verifies biologic coverage, and keeps chair utilization high so no appointment slot goes empty.

How Annie Helps Infusion Centers

Drug-Specific Auth Management

Biologics and specialty drugs require unique prior auth workflows. Annie knows every payer's requirements for each medication and handles submissions automatically.

Benefit Verification

Annie verifies specialty drug coverage, checks step therapy requirements, and confirms copay assistance eligibility before patients arrive for infusion.

Chair Utilization Management

Annie backfills cancellations from your waitlist, improves infusion scheduling, and tracks utilization metrics to keep every chair producing revenue.

Reference: Key Infusion Terms

Definitions for the payer policy and billing concepts that drive infusion center operations.

[**Step Therapy Requirement**
Why payers force lower-cost drug trials before approving specialty infusions.](/content/glossary/step-therapy-requirement/index.html)
[**HCPCS Codes (J-Codes)**
How J-codes identify infusion drugs for billing and prior authorization.](/content/glossary/hcpcs-codes-explained/index.html)
[**Payer Policy Library**
The reference catalog of coverage rules infusion teams must monitor for policy changes.](/content/glossary/what-is-a-payer-policy-library/index.html)
[**Site of Care Restriction**
Payer rules forcing infusions to lower-cost sites instead of hospital outpatient.](/content/glossary/site-of-care-restriction/index.html)
[**Retroactive Authorization Request**
How to recover reimbursement when an infusion happens before an auth is in place.](/content/glossary/retroactive-authorization-request/index.html)

Ready to Automate Your Front Office?

Let Annie handle your intake, insurance, and authorizations 24/7.