Prior Authorization Automation Software | Solum Health

Prior Authorizations on Autopilot

Solum's prior authorization software submits, tracks, and follows up on every auth automatically, so patients get cleared in hours, not weeks.

Prior Authorization Software, Built for Specialty Practices

Auto-Submission to Payers

Manually preparing auth packets is tedious and error-prone. Annie compiles all required clinical documentation, formats it to payer specifications, and submits authorization requests automatically, cutting submission time from hours to minutes.

Real-Time Status Tracking

No more calling payers to ask "where's my auth?" Annie tracks every authorization in a visual kanban board, including pending, in-review, approved, or denied, so your team knows exactly where every patient stands at a glance.

Automated Follow-Up

Payers don't follow up on themselves. Annie proactively contacts payers on pending authorizations, escalates when deadlines approach, and keeps the pressure on, so auths don't sit in limbo while your patients wait.

Referral Processing

Referrals arrive via fax, phone, portal, and email, and they're easy to lose. Annie automatically captures every incoming referral, validates the clinical data, and routes it into the right authorization workflow. No manual sorting required.

Denial Prevention

Most auth denials are caused by missing or incomplete documentation. Annie runs smart pre-submission checks to catch gaps in clinical notes, diagnosis codes, and supporting documents, dramatically reducing your denial rate before it ever reaches the payer.

Analytics Dashboard

You can't improve what you can't measure. Track approval rates, average turnaround times, and identify payer-specific patterns, so you can pinpoint bottlenecks and improve your authorization workflows over time.

How It Works

  1. Referral Received
    Annie captures the referral and gathers all required clinical documentation for the auth request.

  2. Auth Submitted
    The completed authorization is submitted to the payer with all supporting documentation.

  3. Status Monitored
    Annie tracks the auth status, follows up proactively, and alerts your team of any issues.

  4. Patient Cleared
    Once approved, the patient is automatically moved to scheduling. No manual handoff needed.

What Specialty Practices Say About Solum Health

"Solum Health has transformed our operations, boosting efficiency, reducing manual work, and freeing us to focus on growth. The impact has been incredible!"

Martin Ayala Founder at Always Keep Progressing

"AI innovation is opening new opportunities for expanding access to excellent services. We're excited to continue collaborating with Solum Health."

Benjamin MacGowen COO at Hi-5 ABA

"Before Solum, it was almost a full day on the phone. Now we focus on the patients actually in the office. Solum definitely has been so helpful."

Gabriela Castro Clinic Manager at Always Keep Progressing

"We're seeing a higher conversion rate on patients right now than we were by ourselves, mainly because we're getting to it so much quicker. I highly recommend Solum."

Tyler Green PT, DPT | Founder at Rise PT

"A patient brought cupcakes to thank 'Annie', she had no idea it was AI. The cost is a lot less than a full-time admin. Solum really changed my practice."

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Prior Authorization, Answered

What is prior authorization software?
Prior authorization software automates the payer approval process: it compiles the required clinical documentation, submits the request, tracks its status, and follows up automatically until a decision comes back. Instead of staff living in payer portals and on hold, Annie runs prior authorization automation end to end and syncs every update to your EHR.

How does Annie automate prior authorization?
Annie captures the referral, assembles the clinical packet to each payer's spec, and submits the auth automatically. She tracks every request on a live status board, chases payers as deadlines approach, and moves patients to scheduling the moment approval lands, so no one on your team has to call to ask where an auth stands.

What's the difference between prior authorization software and outsourcing auth to a service?
Auth services hand the work to an outside team that submits and follows up manually, on their schedule and for a per-auth fee. Prior authorization software like Solum does it in-house and in real time: Annie submits, tracks, and escalates automatically, at any volume, while your staff only steps in on the exceptions. You keep control of the queue and the turnaround.

How much faster is automated prior authorization?
Annie cuts auth prep from hours to minutes and keeps requests moving around the clock, so patients get cleared in hours instead of weeks. Because she follows up the moment a payer goes quiet, auths stop stalling in limbo while patients wait to start care.

Does Annie work with our EHR and payers?
Yes. Annie submits across Medicaid, commercial, and managed-care payers and syncs status straight into your EHR or practice management system. Our implementation team handles the payer and EHR setup so your staff doesn't have to.

Which practices use Solum for prior authorization?
Solum is built for specialty practices like ABA therapy, physical therapy, speech and OT, infusion, imaging, and multi-specialty groups, where high authorization volume and payer-specific rules make manual submission and re-auth tracking especially painful.

How does automating prior auth reduce denials?
Most auth denials come from missing or incomplete documentation. Annie runs pre-submission checks to catch gaps in clinical notes, diagnosis codes, and supporting documents before the request reaches the payer, and tracks denial patterns so you can prevent repeats. Practices using Solum see up to a 38% drop in denials.

Reference: Key Prior Authorization Terms

Definitions for the authorization concepts behind faster approvals.

Prior Authorization
What prior authorization is, why payers require it, and how approval works.
Prior Authorization Automation
How software automates auth submission, tracking, and follow-up end to end.
Digital Prior Authorization
Electronic, standards-based auth submission that replaces fax and phone.
Prior Auth Turnaround Time
How long payers take to decide an authorization, and what drives delays.
Prior Authorization Denial
Why auths get denied, and how to prevent and appeal denials.
Prior Authorization vs. Referral
The difference between a payer authorization and a provider referral.